SMILE Operator Console Training

Course Overview

Switchboard operators will receive one-to-one training on all console functions, including handling calls, holding and transferring calls and sending callers to voicemail. Interactive training is recommended prior to the system 'go live' day, allowing the operator the full benefit of role-play without the distraction of incoming calls on a live console.

Location

Training is usually conducted at the customer's offices.

Recommended number of attendees

Further details coming soon.

Course Fee

Please enquire for pricing

Booking Information

To make a booking enquiry please complete the form below and press submit:

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