- BCM System Admin
- CallPilot System Admin
- CC6 Agent Training
- CC6 Supervisor Training
- CC7 Agent Training
- CC7 Supervisor Training
- Datapulse Intuition User Training
- Nortel 1110 Handset Training
- Nortel 1120e Handset Training
- Nortel 1140e Handset Training
- Nortel 1150e Handset Training
- Nortel 1165e Handset Training
- Nortel CS1000E Administration Training
- Nortel i2004 Handset Training
- Nortel i2007 Handset Training
- Nortel M2250 Operator Console Training
- Nortel M3901 Handset Training
- Nortel M3902 Handset Training
- Nortel M3903 Handset Training
- Nortel M3904 Handset Training
- SMILE Operator Console Training
- Symposium Agent Training
- Symposium Supervisor Training
- Telephony Manager 3 System Admin Training (TM 3)
- Telephony Manager 4 System Admin Training (TM 4)