Avaya One-X Attendant

Course Overview

The course is designed to fully train on the functionality of the Avaya One-X Attendant Console. The course allows each student hands-on experience of call handling.

Who Will Benefit From The Course?

Any staff that will need to use the Avaya One-X Attendant system.

After the Course Delegates Will Be Able To

Upon successful completion of the course, the student will be able to:
• Make and receive telephone calls
• Transfer calls
• Redirect calls
• Utilise programmed feature buttons
• Utilise the Directory facility
• Understand the system routing features

Course Agenda

Training room environment. Instructor-led discussions, demonstration and hands-on exercises.

Location

Usually conducted at customer's site using a working One-X Attendant system.

Recommended number of attendees

2 people

Course Fee

Please enquire for pricing

Booking Information

To make a booking enquiry please complete the form below and press submit:

Course name: Avaya One-X Attendant Course ID: 140 Date(s) required: Your Name: Company Name: Email Address: Telephone Number: (optional) Address: (optional) Post code How should we contact you? Phone Email Please enter the characters you see in the image: How did you find us: Google Yahoo Bing Another Search Engine FreeIndex Listing Yellow Pages