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Nortel CS1000E Administration Training
Course Overview
This course provides the necessary skill sets for system administration, station administration, performance management or fault management.
Who Will Benefit From The Course?
This course is designed for personnel responsible for administering and maintaining the Nortel CS1K system.
After the Course Delegates Will Be Able To
Upon successful completion of this course, you will be able to:
· Distinguish between Telephony Manager and System Administration terminals
· Perform site, system and user administration
· Complete moves, adds and changes using the Station Administration application
· Add new extensions
· Change extension DN’s
· Assign DN’s to digital sets
· Understand Flexible Feature Codes (FFC’s)
· Create / Amend Pick Up/ Hunt Groups
· Create / Amend Call Party Name Displays
· Create / Amend Call Forwarding
· Create / Amend Speed Dialling Lists
· Understand current Call Barring Plans
· Use the List Manager application
· Be able to Synchronise Telephony Manager with the Meridian
· Access and use Overlays
As requested:
· Terminal Manager templates (i.e. how to set them up)
· what a short hunt key is (LHK)
· Explanation of MARP
Location
Customers office
Recommended number of attendees
2 people
Course Fee
Please enquire for pricing
Booking Information
To make a booking enquiry please complete the form below and press submit:
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