Avaya Communication Manager Admin Advanced Training

Course Overview

The course provides advanced skills and knowledge to administer voice terminals and system features on the Communications Manager.

Who Will Benefit From The Course?

Client personnel with system programming administration responsibilities.

Course Agenda

• Attendant Station Form
• Console Parameters
• Coverage Time of Day
• Extended Pickup Groups
• Creating Vectors / VDN's
• Creating and Saving Announcements
• System Parameter Features
• Overview of Trunk Groups
• Toll Table
• ARS Table
• Route Patterns
• Least Cost Routing
• AAR Routing for Network
• AAR Digit Conversion
• Release Command
• Busyout Command
• Display Alarms
• Display Capacity
• Display Customer Options
• Patching
• PSA / TTI
• Authorisation Codes / FRL's
• Account Codes
• Dial Plan
• Second Digit Dial Plan
• UDP / Dial Plan

Location

Instructor-led discussions, demonstration and hands-on exercises.

Recommended number of attendees

3 people

Course Fee

Please enquire for pricing

Booking Information

To make a booking enquiry please complete the form below and press submit:

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